You really can buy anything online nowadays. That’s great news for people who hate to shop furniture stores. It’s possible to buy mattresses and even sofas from your smartphone. But as well all know, sometimes we purchase items we have to return, and when that comes to your sofa-in-a-box, that means you’ve got to ship your sofa in the box back.
The phrase easier said than done springs to mind. As one of the busiest packing and shipping companies in Boston, we’re seeing increasing numbers of people struggling to return these type of large, bulky items. That’s why we’re offering the following furniture shipping hints:
Save Your Original Shipping Boxes. Not only do most manufacturers require original shipping boxes to accept your furniture back, it’s often specially designed to accommodate and protect flat-pack furniture.
Be Clear on What You Need to Return. Some sofa in a box companies require you to return the entire sofa, while others don’t want the cushions back. If you don’t need to ship the cushions back, save yourself some stress and figure out something else to do with them.
Get Instructions from the Manufacturer. Every sofa in a box company has a way they want their products returned to them. They generally have instructions available online, although you may need to request to have them emailed to you. Follow these instructions precisely; failure to do so can impact whether or not you get your money back from the furniture company.
Be Aware of Your Return Timeline. The sofa company may only accept returns for a limited period of time. These generally range from 30 days up to a year.
Have a Budget for Return Shipping. While the sofa in a box company may ship you their product for free, you’re likely to be on the hook for return shipping costs, as well as any restocking fees that apply to your purchase.
Don’t be afraid to get help. If you’re having a tough time packaging your sofa in a box for return shipping, help is available. The friendly professionals at the best packing and shipping company in Boston are here to make your life easy!