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You are here: Home / Packaging Solutions / Eastern MA: Custom Shipping Solutions for Small Business

Eastern MA: Custom Shipping Solutions for Small Business

April 28, 2011 by admin

“Every lamp I create is one of a kind.” Sahra Z. creates stunning stained glass artwork in her Eastern MA home. Her studio is filled with lamps, windows, picture frames, and keepsake boxes – all crafted from fragile glass. “If this lamp doesn’t make it to the customer safely, that’s it – it’s gone! It’s a disaster. I can’t just pick another one of the shelf and replace it.”

Shipping her wares has been a big challenge for Sahra.  “Until I started regularly shipping fragile items, I never knew how roughly packages were handled.  Now I’ve seen pictures of boxes that were dropped, crushed – even kicked!”

Eastern MA: Shipping Fragile Items

“If I could give one piece of advice to other business owners/artists like me, it would be this. Don’t try to pack and ship your items yourself.  Find a company that specializes in shipping artwork. They have all the right packing materials and they know how to protect your merchandise.” Sahra’s lamps are now shipping in custom built crates, using the latest foam in place technology.  “This foam is actually formed around the lamp, like a soft, protective shell. Everything’s cradled and secure from the moment it reaches the shop until the customer receives it.”

Since Sahra started using a professional packing and shipping company to send her artwork to her customers, she’s had no reports of broken or damaged lamps. “That’s great news, because you never want to disappoint a customer. You just don’t.”  The ability to ship lamps and other artwork safely has opened up new sales avenues for Sahra as well. “There are juried shows I’ve considered participating in, but they’re all really far from here. And I don’t have a large car, so I didn’t know how I’d transport all of my inventory.”  Shipping larger pieces directly to the show site provides this small business owner with the flexibility she needs to grow her business.  “Sometimes you have to be willing to do things a little differently,” she said. “And if that’s what it takes to get me in front of more customers? So be it!”

Filed Under: Packaging Solutions Tagged With: custom built crates, Easter MA shipping fragile items, foam in place technology, shipping artwork, shipping fragile items

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"Boston Pack and Ship shipped my mother’s cedar “hope” chest to my sister in Flagstaff, Arizona. The chest is 70 years old and a priceless family heirloom. As for Boston Pack and Ship’s handling of the chest, in the words of my sister, the job turned out ‘magnificently’. The delivery was ahead of projected schedule and the chest was packed with great care with exceptional “product safety” initiatives of Styrofoam, plastic, false bottoms cartons within the crate and above the crate; the legs of the chest were taped with great care…….truly product protection at its best!! Both my sister and I would refer Boston Pack and Ship without hesitation as the price, product safety, delivery and service are exceptional."
Richard Pishkin, Dorchester, Mass
Sean McMurray5/16/2024
I used Boston Pack and Ship to pick up, pack, and ship an Italian lounge chair from Boston to San Francisco. Excellent communication all along the way. They did an outstanding job packing the chair, it arrived in perfect condition. Couldn't be happier with the support from Gene and the team.
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James Perry5/26/2023
I used Boston Pack and Ship to send an antique piece of furniture from Boston to Sedona, AZ. I can't say enough about their service and the quality of the packing. Item arrived on the day they said it would and was in pristine condition. Easy to work with and great customer service. Highly recommend.
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David Baker4/26/2021
I hired Boston Pack and Ship to move two items from my storage unit in the Boston area to my home in Florida. Gene Sullivan was 110% responsive. He picked up the items on time, packed them expertly; and they arrived in perfect condition about ten days after pick up. I could not ask for better service. Five stars is not enough!
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Casey Movers4/26/2018
We at Casey Movers do not hesitate to refer our customers to this business for shipments we do not think we are best suited for (smaller inter-state shipments under 3,000lbs, etc). Have had great feedback from clients that have utilized this service. Thank you from all at Casey Movers for providing top notch service and have a great new year!
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