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We Pack and Ship What Others Won't

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You are here: Home / Uncategorized / Fragile Isn’t A Magic Word

Fragile Isn’t A Magic Word

February 10, 2019 by admin

We recently had a customer come to us for the first time, after she’d had a bad experience trying to ship some household items on her own. Some things she really cared about – a collectible tea pot, and a lamp that had been her Mother’s – had been badly damaged. “I just don’t understand what happened,” she told us. “I’d written “Fragile” on the box in big red letters!”

An Atlanta, GA newschannel recently did an investigation on whether or not labelling your packages “Fragile” actually protects them during the shipping process. The results were pretty much what you might expect – freight carriers like UPS, FedEx and the Post Office say that all packages are treated carefully throughout the shipping process, but that it’s the way items are packed within the shipping box – not the labels on it! – that determine how well items travel to their destination.

Pack & Ship: Expertise Matters

There are many different types of fragile items. Antique furniture is fragile, but so are glassware, dishes, and collectible items. Electronics are fragile, musical instruments are fragile, artwork can be extremely fragile. There’s no one-size-fits-all packing solution that will protect all of these different items.

Over the years, the packing and shipping industry has developed numerous best practices for the various fragile items that are shipped. In some cases, custom crating is required; more often, double-walled shipping boxes fitted with protective cushioning as needed are used. The best Massachusetts pack and ship companies have the extensive expertise required to know how to pack every type of fragile item appropriately.

Shipping Insurance for Fragile Items

An important but seldom discussed aspect of shipping fragile items is insurance. Every freight carrier offers its own form of insurance, which pays out if your item is lost, damaged, or destroyed while it’s in transit.

Your Massachusetts pack and ship company can advise you on what the different coverage options are, what they cover, how much they cost, and how to ensure that your shipment is adequately protected. Having an experienced professional help you complete the coverage forms makes it easier to ensure that all of your interests are protected in the event you do need to file a claim.

Filed Under: Uncategorized Tagged With: Boston shipping service, Massachusetts shipping company, Shipping Fragile Items Tips

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"In August, my 83-year-old father fell down the cellar stairs and broke his elbow. Following elbow replacement surgery in Boston he was transferred to skilled nursing care in West Bridgewater. Unfortunately, the injury left him unable to maintain his own household. My husband and I made the decision to move him to our home in California. My time frame was incredibly short - 11 days till departure via airplane to CA. I needed to pack and ship whatever items would be going to CA. We would not be moving the entire household - just several paintings, memorabilia, clothing and a large full keyboard electronic piano. After calling several moving companies that required large weight minimums to bid the job, I was referred to Joe Fell at Boston Pack and Ship.

Joe was absolutely wonderful. He calmly explained the shipping options available through Boston Pack and Ship and they could definitely handle the job. Joe helped me locate appropriately sized shipping boxes so that I could pack things up myself, thereby saving money. He also stayed in constant contact with me via phone and email, coaching me through the shipping process. We scheduled pickup nine days after my arrival in MA. Joe became an instant friend to me throughout this extremely stressful time. His caring nature made this difficult move a great deal easier. I am very grateful to have found this wonderful company. "
Patty Thorne, Upland, California
James Perry5/26/2023
I used Boston Pack and Ship to send an antique piece of furniture from Boston to Sedona, AZ. I can't say enough about their service and the quality of the packing. Item arrived on the day they said it would and was in pristine condition. Easy to work with and great customer service. Highly recommend.
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David Baker4/26/2021
I hired Boston Pack and Ship to move two items from my storage unit in the Boston area to my home in Florida. Gene Sullivan was 110% responsive. He picked up the items on time, packed them expertly; and they arrived in perfect condition about ten days after pick up. I could not ask for better service. Five stars is not enough!
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Casey Movers4/26/2018
We at Casey Movers do not hesitate to refer our customers to this business for shipments we do not think we are best suited for (smaller inter-state shipments under 3,000lbs, etc). Have had great feedback from clients that have utilized this service. Thank you from all at Casey Movers for providing top notch service and have a great new year!
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