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You are here: Home / Boston shipping / For Boston businesses navigating COVID challenges, choosing the right package and delivery company is essential.

For Boston businesses navigating COVID challenges, choosing the right package and delivery company is essential.

August 11, 2020 by admin

“We’re a small enough brand that we don’t have a storefront presence of our own,” Shawnee said. The Massachusetts entrepreneur provides specialty candles, soaps, and other handmade products to spas and lifestyle boutiques. “Many of those businesses had to shut their doors for quite a while, and even those that are open are seeing far less traffic than they did pre-pandemic. So it isn’t a matter of if we wanted to sell online, it’s that we had to do so.”

Satisfied Customers Begins With Great Fulfillment Experience

“We started with wholesale only, because we were new to ecommerce,” Shawnee said. “And the response was much better than we anticipated – which was very gratifying – but also terrifying as I quickly realized we didn’t have the capacity in house to ship that number of orders quickly and efficiently. So I did what any businesswoman in my position would do: I called the local Massachusetts package and delivery company to discover what my options are.”

Shawnee’s business needs fell into two categories – local area businesses who needed small, regular deliveries of her best-selling products and larger orders going to retailers who are further away, including cross-country shipments.

“The key is really keeping costs down while making sure everyone gets their orders on time in a way that really impresses them. We worked with packaging experts to determine what needed to be shipped in bubble mailers versus what needed to go in cardboard cartons, and what the fastest, most reliable delivery method was for each of the different regions we ship to. The time they spent with us, going over each of our options and the costs, really made it easier to make smart decisions. That’s very helpful to the small business owner.”

“If you’re new to ecommerce, know you don’t have to figure out everything about it on your own,” Shawnee advised. “Look at local resources like your Boston package and delivery service to see how they can help you.”

Filed Under: Boston shipping Tagged With: Massachusetts package and delivery company

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"I'm in the military and I took an assignment in Texas to be closer to family in a town outside of Houston. That meant getting about 17 boxes of stuff—ranging from household goods to clothing—from my home in Marston Mills, Massachusetts to Missouri City, Texas. Working with Boston Pack and Ship was a pleasure. They were very helpful and answered all my questions. On the day of pickup, they were in and out within 15 minutes. I had regular updates from Bill Yankee and his staff. In fact, my stuff arrived a day early! Overall, it was a wonderful experience and I didn't have to worry about a thing."
Christine McClaurin, Missouri City, Texas
Sean McMurray5/16/2024
I used Boston Pack and Ship to pick up, pack, and ship an Italian lounge chair from Boston to San Francisco. Excellent communication all along the way. They did an outstanding job packing the chair, it arrived in perfect condition. Couldn't be happier with the support from Gene and the team.
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James Perry5/26/2023
I used Boston Pack and Ship to send an antique piece of furniture from Boston to Sedona, AZ. I can't say enough about their service and the quality of the packing. Item arrived on the day they said it would and was in pristine condition. Easy to work with and great customer service. Highly recommend.
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David Baker4/26/2021
I hired Boston Pack and Ship to move two items from my storage unit in the Boston area to my home in Florida. Gene Sullivan was 110% responsive. He picked up the items on time, packed them expertly; and they arrived in perfect condition about ten days after pick up. I could not ask for better service. Five stars is not enough!
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Casey Movers4/26/2018
We at Casey Movers do not hesitate to refer our customers to this business for shipments we do not think we are best suited for (smaller inter-state shipments under 3,000lbs, etc). Have had great feedback from clients that have utilized this service. Thank you from all at Casey Movers for providing top notch service and have a great new year!
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