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You are here: Home / Packaging Solutions / Packing and Shipping Services for Small Business Owners – What’s the Advantage?

Packing and Shipping Services for Small Business Owners – What’s the Advantage?

March 30, 2022 by admin

“My business is entirely online,” Denise said. “I don’t have a storefront. I don’t see customers in person.” Because the Boston entrepreneur sells collectible dolls and figurines, she thought the economic pressures of the pandemic would be the end of her small business. Instead, to her surprise, sales took off. “Apparently some collectors decided that this was the time to indulge their passion,” she said with a laugh. “I have been busier than ever.”

Denise’s business mentor recommended outsourcing her shipping needs to a packing and shipping service near Dedham. “What I am paying for here is the shipping boxes and packing materials, yes,” she said, “but more so the expertise. Ever since I started working with the packing and shipping service, I haven’t had a single complaint about broken products. Shipments are getting to customers faster than when I mailed them myself. And I really love the tracking options that let me know for sure that shipments made it to customers safely.”

Getting products shipped safely to her customers has been a bit of a challenge. “When I say these items are fragile, I mean they’re super, super breakable,” she said. “I tried packaging products myself using bubble wrap, foam inserts, you name it – but the amount of breakage I was experiencing was much too high. This is a small niche market I’m serving. It’s important to keep my reputation strong.”

There is a cost associated with working with a packing and shipping service, but compared to the costs of needing to replace broken products, Denise considers herself to have made the better bargain. “I ran the numbers and to hire someone specifically to package and ship orders would have cost me a lot more money than working with the Dedham pack and ship company. And honestly, it saves me from the stress of being responsible for an employee. I don’t need that level of tension in my life right now.”

Filed Under: Packaging Solutions Tagged With: packing and shipping service near Dedham

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"I just wanted you to know that working with Boston Pack and Ship was great! You not only made everything easy for me, but you kept me advised of any changes in the schedule. You even provided me with the cell phone numbers of your driver in case I had any questions! From the beginning I felt like you cared about my delivery as much as I did!!! Your customer service is outstanding. I wish more companies put their hearts into their service like Boston Pack and Ship does! With confidence, I would reccommend Boston Pack and Ship for everyone's moving needs, big or small."
Kathryn Schleder
James Perry5/26/2023
I used Boston Pack and Ship to send an antique piece of furniture from Boston to Sedona, AZ. I can't say enough about their service and the quality of the packing. Item arrived on the day they said it would and was in pristine condition. Easy to work with and great customer service. Highly recommend.
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David Baker4/26/2021
I hired Boston Pack and Ship to move two items from my storage unit in the Boston area to my home in Florida. Gene Sullivan was 110% responsive. He picked up the items on time, packed them expertly; and they arrived in perfect condition about ten days after pick up. I could not ask for better service. Five stars is not enough!
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Casey Movers4/26/2018
We at Casey Movers do not hesitate to refer our customers to this business for shipments we do not think we are best suited for (smaller inter-state shipments under 3,000lbs, etc). Have had great feedback from clients that have utilized this service. Thank you from all at Casey Movers for providing top notch service and have a great new year!
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