“I have to say it freaked me out a little bit,” Amber said. The Boston entrepreneur had been visiting a neighborhood office supply store to handle her business shipping. “Then, one day, poof! This place is gone. No lights on, paper on the windows, obviously closed. And I’d been there just a few days earlier. Obviously I freaked out a little bit about the shipments I’d dropped off – were they actually on their way to my customers?”
After a very nervous afternoon making what Amber called ‘hundreds of phone calls’, she learned that all of her customers had or very shortly would be receiving their expected shipments. “That was a relief,” she said, “but I really didn’t like how vulnerable I felt. My business depends on customer satisfaction. If they don’t get the merchandise they’ve ordered, or that shipment is late, they’re not happy. And people nowadays, when they’re not happy, they leave nasty comments on your Facebook, negative reviews, all kinds of grief. I don’t want to deal with that. That’s why when I started looking for a new shipping company in Boston to do business with, I really emphasized reliability. I want to know this shipping company is going to be here!”
Boston Pack and Ship has been serving Eastern Massachusetts since 1988. That’s nearly 30 years – talk about a track record you can trust! A company that has been around for decades has proven it has staying power. You can trust your business shipments to Boston Pack and Ship.
