For nearly eight months now, many Americans have been doing much of their shopping online. This makes sense, as it’s a sensible way to get the things you want and need without having to expose yourself to the risk of COVID. However, with the holidays drawing nearer every day, many Boston small business owners are worried about shipping services being overwhelmed with holiday packages.
As a Boston packing and shipping company with more than 30 years experience, we can tell you that this year is definitely one of the busiest we’ve ever seen. However, we also know that freight carriers and delivery services are highly committed to getting the job done. The increase in demand has been met by an increase in staffing and a strengthening of systems.
That being said, it is a good idea to encourage your customers to do their holiday shopping and online ordering as soon as possible. We’ll be posting the updated holiday shipping cut off dates as soon as they become available, but at this time, UPS Ground Shipping is December 16th. UPS Next Day and Second Day Air cut off is December 18th. UPS 3 Day Select is December 19th. FedEx currently has Home Delivery and Ground Shipping cutoff dates of December 15th, with Two Day being December 22nd and One Day Freight being December 23rd. Obviously, shipping prices raise exponentially as the holiday gets closer, so if it is important to your customers that they save money, they will want to order early.
There are several ways to remind your customers of upcoming shipping cutoff dates. These include your website, social media, and email marketing. Make sure the customer service staff that’s answering phone calls and text messages from potential buyers are fully appraised of shipping cut off dates so they can inform your customers accurately. If your team gets overwhelmed processing orders and getting them out the door, know that your Boston packing and shipping company is here to help.