The shipping business is like the rest of the service industry: constantly evolving in order to provide their customers with the highest possible level of satisfaction. Whether you need a South Shore shipping company to support your small business or you’re simply shipping packages on a personal basis, you want to know you’re working with a firm that is fully aware of and using current industry best practices.
Let’s talk a minute about employee turnover and the role it plays on the level of service you can expect from your South Shore shipping store. The shipping departments in office superstore environments are often staffed by college students and other short-term employees. They’re not trained very well and the commitment to doing a great job for the customer is just not there. People come and go in these jobs very rapidly: how often do you see a face you recognize when you stop in?
At Boston Pack and Ship, we do things differently. Shipping can be complicated – particularly when you’re shipping fragile or valuable items, such as antique furniture, glassware, and electronics. You need someone with expert level knowledge to ensure your items are packed properly to avoid breakage or damage while they’re in transit. From choosing the right shipping container – whether that means a sturdy new cardboard shipping box or a custom built wooden shipping crate – and packing materials through completing all of the proper paperwork for shipping, insurance and tracking, our team knows how to do it all.
An example of our use of shipping industry best practices is the Foam in Place technology we use to ship fragile items, including electronics. This innovative system provides the ultimate in protection and support for your items with the use of a spray foam that hardens around your item to form a protective clamshell. Your recipient easily breaks it off and the risk of damage is virtually eliminated. Come ask us about Foam in Place technology.