Boston Pack and Ship

We pack and ship what others won't!

We Pack and Ship What Others Won't

144 Lundquist Drive | Braintree, MA 02184 | info@bostonpackandship.com

Call 800-400-7204 today!
  • Home
  • Specialty Pack & Ship
  • Computers
  • Small Loads/Student Moves
  • International Shipping
  • Free Quote
  • About
    • Directions
    • Newsroom
    • Freight Rules Circular
You are here: Home / Packaging Solutions / Choosing a Packaging Service in Boston: Avoid Disappointment & Breakage

Choosing a Packaging Service in Boston: Avoid Disappointment & Breakage

May 18, 2015 by admin

“Owning my own business has always been a dream of mine,” Lucille said. She creates beautiful stained glass lampshades. Each one is one-of-a-kind, a unique piece of art. “And thankfully, the internet has made it possible for me to connect with customers all around the world. But getting my lampshades safely to them has turned out to be quite an undertaking.”

The packaging service Lucille used previously offered low prices. “I thought I was getting a great deal,” she said. “But the very first lampshade they shipped for me arrived broken into a million pieces. As you can imagine, the customer was furious.” Attempting to resolve the issue led her to an unpleasant discovery. “Even though I’d paid to have the package insured, the insurance was never actually purchased. I don’t know if the employee just pocketed the extra money or what. Either way, the entire cost of the damaged shade came out of my pocket – we’re talking well over $500, just in materials!”

The search began for a more professional Boston packaging service. “The first thing I looked for was a packaging service that had an excellent reputation with the business community,” Lucille explained. “I wanted to work with someone who understood how important it was that my customers were thrilled when they opened their package from me.” The next criteria Lucille considered was the availability of custom crating, and the types of packing materials available to protect her lampshades while they were in transit. The final issue she delved into was how competent and reliable the Boston packaging service was with insurance, customs, and international shipping paperwork. “These details really matter,” Lucille said. “If they’re not done properly, my customer may never get their package. That won’t make them happy at all. And if the insurance isn’t handled properly – or at all – then I wind up losing money.” Luckily, Lucille found a packaging service that met all her requirements, and her business has had no breakage complaints ever since!

Filed Under: Packaging Solutions Tagged With: Boston packaging service

Request a Free Quote Now

"We called Boston Pack and Ship looking for someone who would ship four pieces of furniture, 12 picture boxes and two book boxes from Scituate, Massachusetts to Bellingham, Washington. The furniture included a sideboard, a dresser, a drop leaf table and a secretary desk. We knew that we didn't have enough for the usual moving company but these were things that our daughter wanted to have as they had belonged to her grandmother. Bill Yankee was most helpful. He arranged to have the items picked up and then they were then carefully packed before being shipped. Throughout, we were kept advised of the progress of the shipment and its arrival time. We felt that they took exceptional care with our belongings and were most conscientious - as well as courteous and helpful."
Bryan and Daphne Johnson Blaine, Washington

We Pack and Ship What Others Won’t

Request a Free Quote

Freight Rules Circular

View it Here

Company News

Packing and Shipping Companies

Boston Business Owners: What’s Your 2019 Growth Plan?

More Company News

Long Distance Moves

Things Never to Pack in a Moving Box: Boston Movers Spill The Beans

Pandemic & Politics Drive Desire to Move Out of Country to New Heights

More Long Distance Shipping News

Packaging Solutions

Switching to E-Commerce Reveals the Challenges of Packing & Shipping to Boston Small Business Owners

Packing and Shipping Companies

More Packaging Solutions

Small Moves

Want to save money? Your guide to choosing the right Boston moving company.

Don’t Stress, Science People: Full Service Lab Moving is Available!

More Small Moves News

Copyright © 2021 · Boston Pack And Ship · 144 Lundquist Drive, Braintree, MA 02184 · 781.849.8696 | Mobile Web Site Design MediaRight Technologies · All Rights Reserved