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You are here: Home / Packaging Solutions / What Should I Do If My Holiday Packages Arrive Damaged?

What Should I Do If My Holiday Packages Arrive Damaged?

December 6, 2013 by admin

“The UPS guy came right when I was in the middle of getting dinner ready. Of course the kids were being nuts too,” says Janelle W., who lives in the South Shore. “So I just took the package from him without really looking at it. Afterwards, that’s when I discovered that the box was damaged.”

“It had obviously been opened and re-taped,” Janelle continued. “The side of the box was all smashed.” The box contained wrapped Christmas presents from her sister. “So now I’m in a situation where I don’t even know if anything’s missing. You don’t want to be calling your sister and saying, “Hey, how much stuff did you send us, anyway?”

It may be difficult, but it’s absolutely to check the condition of packages as they’re delivered to you, says the shipping specialists at Boston Pack and Ship, the South Shore’s premier shipping service. Once you’ve accepted a package from the carrier, that package becomes your responsibility.

Holiday packages become damaged while in transit for many reasons, but the primary reason is that they were not packaged properly for shipment. To prevent breakage or disappointment this holiday season, it is recommended that you use strong new shipping boxes. Attempting to recycle boxes from the office or grocery store may seem like a good idea, but the truth is that these boxes often aren’t really strong enough to make another journey through the rigorous journey from your house, onto a delivery truck, into a sorting house and onto another delivery truck (a step in the process which may repeated many times!) and finally to your recipient’s house without falling apart.  Saving a couple of bucks on shipping boxes may wind up costing you your entire gift!

You can get great shipping boxes, custom built wooden shipping crates, and all sorts of packaging material to keep your gifts safe and secure at Boston Pack and Ship, your South Shore Shipping Store.

Filed Under: Packaging Solutions Tagged With: holiday shipping South Shore, South Shore shipping boxes, South Shore shipping xmas gifts, South Shore wooden shipping crates

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"I used Boston Pack and Ship to move a dining room hutch from my sister-in-law's house in Wellesley, Massachusetts to my apartment in New York City. The process was really quick and easy. I spoke with Bill Yankee on a Thursday, and I had my piece delivered the following Wednesday. My sister-in-law said the pick up on her side was quick and seamless. I was given a specific two-hour time frame and the movers were on time. They even helped reassemble part of the furniture. Throughout the process Bill was communicative and had great follow up. I didn't need to chase him down, and when I had a question, he was available or responded immediately."
Stephanie Stone, New York, NY

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