"The UPS guy came right when I was in the middle of getting dinner ready. Of course the kids were being nuts too," says Janelle W., who lives in the South Shore. "So I just took the package from him without really looking at it. Afterwards, that's when I discovered that the box was damaged." "It had obviously been opened and re-taped," Janelle continued. "The side of the box was all smashed." … [Read more...]