"The biggest problem with shipping is that it's so complicated. It shouldn't be - I just want to throw some stuff in a box and mail it!" Sarah M., who lives just outside of Boston, said. "But I've tried that, and guess what? It doesn't work. Things get broken. Boxes get ripped and the contents are lost. Sometimes my package never makes it there at all - and I like to send surprise packages to my … [Read more...]